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How can we help?

Have questions about our printer vending service? Need support with a print job? Our team is dedicated to providing you with instant assistance.

Contact Information

Email Support

[email protected]

Response within 24 hours

Phone Support

+91 7339081125

9 AM - 9 PM IST, 7 days a week

Headquarters

12/450 Bus Stand,
Vadakankulam, Tirunelveli,
Tamil Nadu - 627116, India

When contacting support, please include:

Your Session ID
Payment ID (if applicable)
Machine Location
Photos of print issues
Date and approximate time

Prototype Notice

PrintEZ is currently operating as a prototype service and is not yet a registered business entity. However, we are fully committed to resolving any technical issues within 24 hours.

Common Support Topics

Payment Issues

Charged but print didn't start? Contact us with your Payment ID.

Print Quality

Smudged or blank pages? We'll refund or re-run your job.

Refund Requests

Read our Refund Policy for eligibility criteria.

General Help

Need help scanning or uploading? Visit our How It Works section.